Contact

Legal operator: CLEMEN
Registered business address:
7901 4th St N
STE 32904
Saint Petersburg FL 33702
Amerika Birleşik Devletleri
Email: imecenature@outlook.com

How can we help?

Email us for order questions, cancellations, returns, refunds, privacy requests, product-safety concerns or complaints. Include your order number where applicable.

Returns: contact us before sending anything. We will provide the authorised return address and instructions in writing. Do not send a parcel to the registered business address unless we expressly confirm it for your return.

Privacy: use the same email and write “Privacy request” in the subject line.

Safety incident: stop using the product, seek urgent medical help first if necessary, and then send the order number, exact model or batch information and a clear description.